Support

Find words by tracing adjacent tiles. Play on your own or challenge a friend. Ordus supports Swedish, English, Danish, Norwegian Bokmål, German, French, Dutch, Italian, Polish, Spanish, Portuguese, Finnish and Icelandic.

Contact us

Email admin@ordus.lol with your app version and what happened. You can also send feedback through TestFlight or the app’s bug report screen.

Your account

Practice works without an account. To play online, sign in with Apple, with Google or with the code or link sent to your email address. To connect Apple to an existing account, sign in with the email you used before. On iPhone, open Profile, then Sign-in methods, and choose Connect Apple. If you use Hide My Email, add a recovery email there to sign in on Android or recover access. To delete your account, open Profile and choose Delete account. You can also delete it before choosing a nickname. Deleting your account does not cancel an Ordus Premium subscription; cancel it in the App Store or Google Play first.

Request account deletion

If you cannot sign in, email admin@ordus.lol to request deletion of your Ordus account. Include your nickname and the email address or sign-in method you used. We will verify ownership before deleting the account. Do not send passwords or sign-in codes.

Ordus Premium

Ordus Premium is a subscription you buy through the App Store or Google Play, which also bill it. It renews automatically until you cancel it. To avoid the next charge, cancel before the current period ends; on the App Store, at least 24 hours before. On iPhone, open Settings, tap your name, then Subscriptions. On Android, open Google Play, tap your profile picture, then Payments & subscriptions, then Subscriptions. Premium stays active until the end of the period you have paid for. Deleting the app or your Ordus account does not cancel the subscription.

Apple and Google handle refunds: request one from the store you paid. To use Premium on another device, sign in to the same Ordus account and choose Restore purchases.

Published boards

Only publish words and images that you have permission to share. Do not publish illegal, abusive, sexually explicit or hateful content, or personal information about others. The terms of use describe these rules. Use Report board to report a publication, or Block creator to hide their boards on your device. Reports are reviewed after submission. Content is not reviewed before publication. Contact admin@ordus.lol for help.

Published boards close on their chosen end date. Results remain available for 90 days, then the publication and associated results are deleted. Self-contained links remain playable without server storage.

Report illegal content

To report content you believe is illegal, use Report in the app, or email admin@ordus.lol with a link to the board, group or player and why you believe it is illegal. We review every notice and tell you our decision. If we remove or restrict content, we tell the person who added it why. Either of you can reply to that email to ask us to look at the decision again.

Beta notes

This is a beta. Enable notifications in Game settings to receive challenge and turn updates. You can also open the app to refresh invitations and results.